E-Mail Setup & Migration

Additional support when you need it

As part of our business grade e-mail hosting service, our team of experts work around the clock to ensure your email servers stay online all year round.

The list below helps detail what parts of the e-mail system that we are responsible for, and what parts the customer is responsible for.

We Manage
  • Server hardware & network uptime
  • Spam filtering system maintenance
  • Mail server software security patching
  • Taking mailbox backup snapshots
You Manage
  • Creation of accounts via control panel
  • Setup of mail client & mobile phones
  • Restoration of backups via control panel
  • Antivirus, firewall & other workstation issues

Supplementary Services

Sit back and relax, let us setup your mail clients for you

Usage instruction and guides for all of our services are available as standard, which are detailed and easy to use.

For users who prefer our team of experts to perform the setup on their behalf, we offer a range of supplementary email support services below.

Setup of your mail client with a new profile for use with your mail service, including the transfer of any data files and fault finding any plugins or antivirus issues. Support for Outlook and Mac Mail clients.

Price: 150dhs per mail client. Provided as a remote support session.

Managed migration of data from your existing hosting provider to our mail service, including transfer of e-mail data.

Price: 350dhs for first user, 50dhs per additional user. Provided as an onsite callout (within Dubai).

Setup of your mobile phone (Windows, Blackberry, iPhone, Android) for use with your mail service.

Price: 350dhs for first phone, 25dhs per additional phone. Provided as an onsite callout (within Dubai).

Setup of your DNS records for use with our service, requires your domain name registrar login details.

Price: 50dhs one-time setup. Provided as a remote support session.

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